NovoGenio
Privacy Policy
Privacy and confidentiality protection policy of personal data that users freely and voluntarily provide:
NOVOGENIO S.L. informs you that user data provided on the Web is hosted on a Spanish server.
Through our website you can access social networks, which is free to access by all users. These are websites where the user can register and follow us for free. In these social networks, users can learn about our activities, opinions, access the photos and videos where appropriate. Users of these social networks should be aware that this place is independent of the NOVOGENIO S.L. site, and it is open, meaning that it is visible to all its users, and the privacy policies to be applied to these contents are set by those social networks and NOVOGENIO S.L. does not own such social networks.
The personal data that you provide voluntarily will be included in our automated file, in accordance with the General Regulation of Protection of Personal Data.
The collection and automated processing of personal data is intended to meet your query / request that the user poses through the form enabled for this purpose.
The recipients of this information will only be the departments in which NOVOGENIO S.L. is organized and opportune collaborating entities for the performance of its attributions and corporate purpose, as well as the transfer to the official public or private entities that require it by Law.
In the form to contact us, all the areas that are obligatory for this purpose expressly indicate it, with the legend “mandatory data”.
HOW DO WE GET YOUR PERSONAL DATA?
We use your data for different purposes, which you will find detailed below: - Process the purchase of an item or provision of a service.
- Give course and manage claims, as well as the requests that you can make to us by any means (via telephone, our web / micro-sites, via social networks, etc.)
- Use of your personal data for commercial purposes, provided we have your express and unequivocal consent.
FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?
The identity and contact details of the Responsible person are the following: NOVOGENIO SL
TAX no.: B30809321
C/ CIRCONIO POL. IND. LOS CAMACHOS PARCELA 70 B
PC ES30369 Cartagena, Murcia, Spain
General Regulation of Data Protection of the European Union, regarding the protection of natural persons regarding the processing of personal data and the free movement of these data (EU Regulation 2016/679 of April 27, 2016).
WHAT IS THE LEGITIMATION FOR THE TREATMENT OF YOUR DATA?
The legal basis of each of the exposed treatments is as follows:
1. a) “Execution of a contract”: this is the legal basis that enables us to perform the following treatments of your personal data:
- Process the purchase of an item or provision of a service.
- Give course and manage claims, as well as the requests that you can make to us by any means.
1. b) "Legitimate interest": we use your data to get a legitimate interest (help us better understand the needs and expectations of our customers, allowing us to improve our products and the service provided throughout the entire commercial process).
1. c) “Compliance with a legal obligation”: This is the legal basis that enables us to perform the following treatments of your personal data:
-To meet the requirements of Public Administrations, Judicial Bodies and State Security Forces.
-Compliance with legal obligations (tax, commercial, money laundering, personal data protection, general product safety, etc.)
1. d) “Consent of the interested party”: this is the legal basis that enables us to carry out the following treatments of your personal data:
-Perform, by postal, telephone or electronic, informative, commercial and promotional communications related to the marketed products and services.
-In your case, it will be possible to prepare commercial profiles based on the information provided by you, which would allow you to be able to offer you products and services according to your needs / interests, as well as send you personalized communications. In no case will automated decisions be made based on the mentioned profile.
WHAT RECIPIENTS WILL YOUR DATA BE RELEASED?
No data will be transferred to third parties except legal obligation.
HOW LONG WILL WE KEEP YOUR DATA?
Your personal data will be kept for the necessary time to fulfill the purpose for which they were collected and as well as to meet fiscal / sector obligations.
WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US YOUR DATA?
You have the right to:
-Get information if we are treating personal data that concerns you.
-Access your personal data.
-Request the rectification of inaccurate data or to complete the incomplete one.
-Request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected and we will stop treating it for this purpose.
-Request, in certain circumstances, the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims.
-Oppose the processing of your data.
-Request the portability of the personal data you would have provided
-Revoke your consent in relation to the treatments based on it, in which case we will stop treating you for this purpose.
-File a claim with the Control Authority, especially when you have not obtained satisfaction in the exercise of your rights.
To exercise these rights, you must contact:
NOVOGENIO S.L.
C/ CIRCONIO POL. IND. LOS CAMACHOS, PARCELA 70B, PC ES30369 Cartagena, Murcia, Spain or to the email address info@novogenio.com specifying your request and proving your identity by attaching a copy of your ID, passport or other valid document that identifies you.
